Identity checklist

When you open an account with us, it is a legal requirement to provide identification.

Below is a list of the I.D we currently accept.

We’ll normally need one form of I.D from list A and B.

In some circumstances, if you do not have any ID from list A we may be able to accept three forms of ID from list B or carry out an online identity check. If you think this may apply to you, contact us on 02392827980

List A. Proof of name.

  • current valid passport

  • current full or provisional photo-card driving licence

  • current full EU or EEA photo-card driving licence

  • centrally issued EU and EEA national identity cards

  • current valid shotgun licence or firearms certificate

  • UK government issued residency permit

  • current valid Northern Ireland electoral identity card

  • benefits entitlement letter (dated within 6 months)

  • HMRC tax notification letter (issued in the last 12 months)

  • armed forces/military ID card

  • identity letter signed by a care provider/homeless team or support worker on headed paper confirming the identity and that you are known to the organisation and within their support network.

List B. Proof of address.

You cannot use the same document from list A

  • current full EU or EEA photo-card driving licence (if not used from List A)

  • HMRC tax notification letter (issued in the last 12 months)

  • local authority council tax bill (valid for the current tax year)

  • benefits entitlement letter (dated within 6 months)

  • recent utility bill (not a mobile phone bill and issued within the last 6 months)

  • recent statement/building society/credit card/ mortgage showing current address and an active account (mortgage statements valid for the current year/ current account, savings and credit card statements dated within the last 6 months)

  • tenancy agreement/rent payment schedule from a housing association, local authority or public sector landlord only (not a private arrangement and date within the last 12 months)

  • valid shotgun licence/firearms certificate